Embed your chatbot on any website as a floating chat widget. It works on any site — WordPress, Shopify, custom HTML, and more — with a single <script> tag. No server-side setup required. Pro plan only.

Generating the Embed Code

The code isn't created until you ask for it, so opening the section is safe.

1. In the company admin panel, go to Integrations, pick your chatbot, and open the Website embed section.
2. Click Generate embed code. Aimy creates a unique snippet for this chatbot.
3. Copy the <script> tag with the Copy button.
4. Paste it into your website's HTML, just before the closing </body> tag, on every page where the chat bubble should appear.

Customizing the Widget

After generating the code, a live customiser appears next to a preview that updates as you edit. You can set:

• Bot avatar — upload and crop a circular avatar image.
• Widget title & subtitle — the header text visitors see.
• Primary color — the bubble and header colour (use a preset or your own hex).
• Display style — a Welcome box or opening chat messages.
• Welcome message (and optional additional messages for the chat-message style).
• Position — which corner the bubble floats in (e.g. bottom-right).

Click Save widget to apply. The live widget on your site picks up the changes on its next load — you don't need to change the embed code.

Widget Behavior

The widget appears as a floating chat bubble (bottom-right by default). When a visitor clicks it:

• The chat window opens with your configured welcome message.
• The visitor can type questions and get answers from your knowledge base.
• If the pre-chat form is enabled, visitors are asked for their name/email/phone before chatting (useful for lead capture).
• Conversations are saved to your Chat History, and they count toward your plan usage.

Regenerate or Remove

• Regenerate key — issues a new snippet and invalidates the old one. Use this if the key was exposed; remember to update the script on your site afterwards.
• Remove widget — disables the widget. The snippet on your site stops working until you generate a new one.