Welcome to Aimy Expert

Aimy Expert lets a company build experts that answer questions from its own documents. You upload your policies, manuals, price lists and FAQs, and each expert answers from them, with sources, instead of guessing. When your documents don't cover a question, the expert says so.

How the pieces fit

Knowledge Base holds your documents. Every expert in your workspace can draw on them, and you choose which documents each expert may use.
Experts are what people talk to. Each one has a name, a set of documents, a model that writes the answers, and optional instructions about tone and rules.
Chat is where staff ask questions. Admins open it from the sidebar, and members land in it when they sign in.
Members are the people you invite into your workspace. You decide who can chat and who can administer.
Integrations put the same experts where your customers already are, such as your website, WhatsApp or Telegram.

The shortest path to a working expert

Create your account in the Aimy hub, confirm your email, then choose a plan and name your organisation.
Open Aimy Expert from the hub. You arrive on the Dashboard.
Create your first expert. Give it a name, upload one or two documents, and finish the short wizard.
Open Chat in the sidebar and ask it something your documents can answer.

Documents take a little while to be read after you upload them, so the first answer may not be instant.

There is no free trial. Aimy Expert opens once your organisation has a plan. If you were invited by a colleague, their organisation's plan already covers you and you can skip the plan step.

Where to go next

Learn the layout. Finding your way around covers the admin sidebar, the account menu and the hub.
Make the expert better. Creating and editing experts, Templates and Instructions.
Feed it. Documents, Restricting documents and Suggestions from your team.
Bring in your team. Members and Teams and roles.
Reach your customers. How integrations work and the Website widget.
See how it's going. Insights, History and Usage.
Plans and safety. Plans, Data and security and Service levels and support.

Browse by topic

Getting Started

Experts

Knowledge Base

People

Activity

Integrations

Plans and Billing

Security and Support